Vision
To be amongst the most admired and most trusted integrated utility companies in the world,delivering reliable and quality products and services to all customers at competitive costs,with international standards of customer care –thereby creating superior value for all stakeholders.
To set new benchmarks in standards of corporate performance and governance through the pursuit of operational and financial excellence, responsible citizenship and profitable growth.
Mission – Excellence in Energy
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To attain global best practices and become a world-class utility.
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To provide uninterrupted, affordable, quality, reliable and clean power to millions of customers.
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To achieve excellence in service, quality, reliability, safety and customer care.
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To earn the trust and confidence of all customers and stakeholders and by exceeding their expectations, make the company a respected household name.
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To work with vigour,dedication and innovation,with total customer satisfaction as the ultimate goal.
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To consistently achieve high growth with the highest levels of productivity.
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To be a technology driven, efficient and financially sound organization.
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To be a responsible corporate citizen, nurturing human values and concern for society, the environment and above all, people.
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To contribute towards community development and nation building.
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To promote a work culture that fosters individual growth, team spirit and creativity to overcome challenges and attain goals.
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To encourage ideas, talent and value systems.
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To uphold the guiding principles of trust, integrity and transparency in all aspects of interactions and dealings.
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