Vision
To deliver quality power to the Nation by creating models of excellence and benchmarks in electricity distribution thereby achieving customer delight.
Mission
| • | To create a role model in the electricity distribution business by setting new benchmarks. |
| • | To provide transparent, ethical and prompt services for enhancing customer delight. |
| • | To adopt creative and innovative techniques for demand-side management and financial viability of the distribution businesses. |
| • | To speedily plan and implement distribution networks using state-of-the-art technologies. |
| • | To provide reliable, uninterrupted and quality power at appropriate tariffs. |
| • | To achieve effective energy accounting by ensuring accurate metering, timely billing and collection of revenues. |
| • | To create competent and committed human resource by nurturing technological & commercial competence for organisational growth and excellence. |
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